At RooNak, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or request our interior design and furnishing services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website or contact us, we may collect the following information:

Personal Information

Depending on how you contact us, we may collect:

• Full name
• Mobile/WhatsApp number
• Email address
• Location or project address
• Type of property
• Interior design or furnishing requirements
• Project details and preferences
• Any other information you voluntarily provide to us

You are not required to provide information unless it is necessary for us to respond to your enquiry or provide a requested service.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries and requests
• Contact you regarding your interior or furnishing project
• Understand your design requirements
• Provide quotations, project information, and service details
• Schedule discussions or project-related communications
• Provide customer support
• Improve our website, services, and customer experience
• Maintain records of enquiries and communications
• Comply with applicable legal and regulatory requirements

We will use personal information only for appropriate and lawful purposes. India’s Digital Personal Data Protection Act, 2023 establishes requirements around lawful processing, notice, consent, and individuals’ rights regarding personal data.

3. WhatsApp and Phone Communication

Our website may provide options to contact us through WhatsApp or telephone.

When you choose to contact us through WhatsApp or your phone, the communication may be handled through those respective services and their own privacy practices.

We may use the information you provide during such communication to understand your requirements and respond to your enquiry.

We do not ask you to share sensitive personal information unless it is genuinely necessary for a specific service.

4. Website Information and Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may help us:

• Remember certain website preferences
• Improve website performance
• Understand visitor behaviour
• Analyse website traffic
• Improve our content and services

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Important: Only keep analytics/marketing-cookie language on the policy if your website actually uses those tools.

5. Third-Party Services

Our website may use third-party services such as:

• Website hosting providers
• Analytics services
• WhatsApp or communication services
• Map/location services
• Embedded media or other website tools

These third parties may process information according to their own privacy policies and terms.

We do not sell your personal information to third parties.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect the information provided to us against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no internet-based website or electronic transmission can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a concern or complaint regarding the processing of your personal information

India’s DPDP framework provides for rights and mechanisms relating to personal data and consent.

To make a privacy-related request, please contact us using the contact details provided below.

9. Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children except where permitted and handled in accordance with applicable law.

10. External Links

Our website may contain links to third-party websites, social media platforms, WhatsApp, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to periodically review this page to stay informed about how we handle personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

RooNak
Phone: +91 98220 13519
WhatsApp: +91 98220 13519
Email: info@roonakfurnishings.com
Address: Roonak Furnishings Showroom Address Indraprastha Park CHS, 6, Karve Rd, Mayur Colony, Kothrud, Pune, Maharashtra 411038

Privacy Enquiries

For privacy-related questions or requests, please contact us using the phone number or email address above.

Small recommendation for your website

Since your site has WhatsApp, Call Now, project enquiry, and interior/furnishing services, I’d put these pages in the footer:

Your privacy matters to us. We collect and use your information responsibly to respond to enquiries and provide our interior and furnishing services.